Shipping Policy
Shipping Location
Junk Journal Chaos is based in California, and all orders are shipped via USPS. (United States Postal Service)
Processing & Shipping Dates
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Orders are typically processed within 3–7 business days (excluding weekends and holidays).
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Once your order has been packaged and handed off to USPS, you will receive a shipping confirmation and tracking number (when available).
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Shipping times vary based on USPS service selected at checkout and your location.
Shipping Rates
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Shipping rates are calculated at checkout based on package weight, size, and USPS pricing.
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We do not control USPS shipping rates and rates are subject to change at any time.
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No refunds are provided for shipping costs once an order has shipped.
USPS Responsibility & Tracking
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Once your package has been shipped and accepted by USPS, Junk Journal Chaos is no longer responsible for the package.
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This includes, but is not limited to, delays, lost packages, misdeliveries, or damaged items caused during transit.
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Any shipping issues must be addressed directly with USPS using the provided tracking information.
Unexpected Delays
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Please note that USPS may experience delays due to:
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Weather conditions
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Holidays
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High shipping volume
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Service disruptions beyond our control
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While we understand delays can be frustrating, Junk Journal Chaos cannot guarantee delivery dates and is not responsible for USPS delays.
Incorrect Shipping Information
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Customers are responsible for providing accurate and complete shipping information at checkout.
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Junk Journal Chaos is not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
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Returned packages due to address errors may require additional shipping fees to resend.